Compass for schools

The right support can change the whole school day.

Reliable people. Thoughtful matching. Support that stays with you.

When you need extra SEND support, you need more than a name on a list. Compass helps schools find verified support staff and specialists matched to the role, experience, availability and travel area you actually need.

Verified before matchingStaff are not simply dropped into a marketplace unchecked.
SEND-focusedMatch by relevant needs, role and experience — not just who is nearby.
Clear booking trailRequests, documents, sessions, feedback and records stay connected.
Human escalationSafeguarding and unresolved operational issues can reach Compass management.
“A good match is not just about filling a space. It is about finding someone who can make a positive difference from the moment they arrive.”

That is the standard Compass is built around.

People you can request

The right support for the child, class or service.

Schools can search for education support and specialist experience without squeezing every need into one generic supply category.

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Classroom & 1:1 support

Flexible support for classrooms, individual pupils and SEND provision.

TA / LSA1:1 SENDHLTALearning support
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SEND specialists

Search for focused expertise where a pupil or setting needs more specialist input.

AutismADHDSEMHAACSensoryCommunication
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Therapy & specialist roles

Specialist categories can be matched where suitable practitioners have opted in and are available.

Speech & languageOTMusicSpecialist tutorOther specialists
Built around real school days

Less chasing. More confidence that someone is handling it.

Staffing pressure rarely arrives at a convenient time. Compass keeps the request, the person, the booking and the follow-up connected, so your team has a clearer route from “we need help” to “this is being handled”.

“Your school should never be left wondering what happens next.”If something changes, Compass follows the problem through: update the booking, look for a suitable replacement, keep the school informed and escalate when a human decision is needed.
A calmer way to arrange cover

Request. Match. Book. We stay with it.

A simple journey that keeps the important details together and gives your school a clear next step at every stage.

1

Create your school account

Provide the school details, administrator contact and essential onboarding information Compass needs.

2

Tell us what you need

Add role, date, times, class/contact details, SEND requirements and booking information.

3

Find the right match

Available opted-in staff can be matched by suitability, experience, availability and travel area.

4

Keep the booking connected

Induction information, updates, session records and feedback follow the booking through the system.

Safeguarding & compliance

Checks should happen before the school day, not during it.

Compass keeps compliance and booking information connected so missing requirements can be identified before they become an operational problem.

✓Candidate onboarding and required compliance records
✓School induction information attached to relevant bookings
✓Clear safeguarding and incident escalation routes
✓Booking history and operational audit trail
✓Management escalation where automated resolution is not appropriate
Clear commercial model

Know how Compass charges.

Schools see the booking cost before confirming. Compass separates worker pay and applicable employment/on-costs from the Compass service fee so the booking remains understandable.

TA / support roles20% Compass fee
Specialist roles25% Compass fee

Final booking cost depends on the worker rate, assignment length and any applicable employment or statutory on-costs. The portal should show the actual booking breakdown before confirmation.

When plans change

A staffing problem should not end in a dead end.

Compass is being built around cause → effect → resolution. If a booked worker reports they cannot attend, the service can move into replacement and escalation workflows rather than leaving the school to start again.

Staff reports sick / cannot attend
Booking status updates and replacement workflow can begin.
Replacement search
Eligible available staff can be considered against the original requirement.
School kept informed
The same booking trail carries updates instead of creating disconnected conversations.
Safeguarding or unresolved issue
Escalate to the appropriate Compass Manager or Director route.
Ready when your school is

When you need support, Compass should feel like part of your team.

Set up your school account once. Then when a staffing need appears, you already have a clear place to start — and a service designed to help carry it through.